Frequently Asked Questions (FAQ)

What forms of payment do you accept?

Currently we accept Visa, Mastercard, American Express, Discover and Paypal.


When will my order ship?

Individual Coffee Orders

Your order will ship the next day if ordered by 1:00 PM EST, two days later if ordered after 1:00 PM EST, or the following Monday if ordered between 1:00 PM EST Thursday and 1:00 PM EST Sunday.

Coffee Subscriptions (CSA)

If you are a new subscriber your first order will roast and ship in 1 to 2 business days after your subscription was confirmed. For ongoing subscriptions your coffee will ship according to the schedule you prefer and confirm with us.

 

Why do you offer only whole bean coffees?

Coffee ground just prior to brewing will always offer more of the flavor profile. Stated another way, coffee ground and then packaged and delivered will lose some of that flavor because more surface area of the coffee is exposed to oxygen for more time

 

What brew methods are recommended for Organikos coffees?

Each of our bean varieties can be brewed with more than one method, and our recommendations will be according to your personal preference. Send a note to brewing@organikos.com and we will guide you according to our experience. Also, our companion site offers articles covering what we think are the most reliable brewing methods, with notes on how our coffees respond to each.

 

What material is used to package Organikos coffees?

We use "natural kraft" bags, made primarily of paper, with a very thin layer of foil on the inside to protect the coffee beans from oxygen and moisture, and to help retain the oils released during roasting. We choose this material because its performance is equal to any other coffee packaging and uses a fraction of the plastic that the most commonly used coffee bags contain. We are now also convinced that the one-way valves that we previously used on our kraft bags are a waste of plastic, so we have eliminated them. We let our coffee rest just long enough after roasting to allow for the "de-gassing" that those valves were meant to regulate, accomplishing the same goal while reducing plastic.